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Monday, September 06, 2010
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By using this service does that mean that I can deliver Managed Services to my client?

There's been a lot of talk about Managed Services and we sometimes wonder whether this is a pretty basic idea being hyped by Managed Service software vendors to sell more stuff.

What we are certain about is that whatever business model you choose, the road to IT business success goes straight through 'Do-what-your-customer-wants-ville'. It's the fundamentals that matter. And that means...
 
So it dosent matter whether you run Managed Services, go with conventional break-fix or operate a support bank billing system. (In fact, most of our customers use a combination of these, depending on what their customers want.) What we provide is simple, easy and affordable tools that help you deliver the fundamentals; the best-of-breed support at less cost in the most convenient way for your customers.

Simplifiers, Not Complicators

Best of all, The Support Store does its level-best to keep things simple - not complicated. Rather than deliver 'bloatware' that promises to ‘revolutionise your business’ if you buy into new 'new business models' and 'business transformation services',  The Support Store believes in simplifying the IT support business.

And we do that by keeping the systems easy and affordable. Monitor takes just ten minutes to set-up, there’s no training required, no hardware required, no minimum contracts and no upfront license fees. Monitor is easy to understand simple to configure and very affordable.

Other Benefits Too

In just ten minutes, The Support Store can help you achieve other fundamental benefits too:

The Support Store addresses the business fundamentals of the IT support business. And we make it Easy.

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