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Monday, September 06, 2010
How It Works

How It Works - On Demand
The Support Store makes use of leading-edge on-demand technology to ensure that you get the easiest, most affordable server monitoring and IT support system available today. Here’s how it works… 

1. Drop an Agent on Your Servers
Download a The Support Store's agent from your online Dashboard, simply drop it on your servers (remotely if you wish) and double-click the self-installer. In contrast to other complicated systems, the agent is a very small piece of code that:



2. Do the Step-by-Step Wizard in 10 Minutes

Run through the Configuration Wizard, set your own thresholds and that’s it. Monitoring begins immediately.

3. Login to Your Dashboard & View your Systems
login into your Dashboard, no need to visit servers individually anymore.

4. Fast, economical yet flexible and easy to use MonITor does not sacrifice on functionality
The Support Store delivers the slimmest, easiest to use system for IT support.  This philosophy extends to the agent that sits on your systems. It's so small that it hardly registers onthe Task Manager, uses ridiculously small amounts of bandwidth and never interferes with network performance, and requires no firewall changes.  And no in-bound communication occurs so there’s no need to open up your firewall.

 
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