Microsoft Hosted CRM 4
Effectively managing the customer lifecycle - from marketing to sales to service - is critical to every company's profitability and growth. That’s why Hosted Microsoft CRM 4 is a useful tool for any business.
With CRM 4, you swap simple contact management for in-depth customer analysis - enabling you to find, win and grow your customer relationships.
Microsoft Hosted CRM 4 is a fully integrated customer relationship management (CRM) system which gives users the capability to easily create and maintain a clear view of customers, from first contact right through to purchase and ongoing service.
It’s a fast, flexible and familiar solution and because it offers a user-friendly interface, using popular business applications like Microsoft Office and Outlook, user adoption is increased.
Implementing a customer relationship management (CRM) solution on-premise can be lengthy and costly, with inflexible software and poor user adoption. That’s why more and more businesses are opting for a hosted CRM solution – which means that no upfront investment in hardware and software is required. You simply pay a monthly, per user rental cost for your services.
Benefits of Managed CRM
For IT leaders
If you're responsible for IT then a hosted CRM option allows you to manage the successful implementation of a CRM solution without the investing in additional resources or distracting any of your current staff on a new project or supporting a new system. You'll need to provide expert project management and business insight, but you won't need additional servers, developers or support staff. You'll be responsible for managing a relationship with an important software service supplier rather than day-to-day issues of CRM support, leaving you more time to work on more strategic IT initiatives.
For business leaders
If you're responsible for marketing, sales, service or customer support then a hosted Microsoft CRM solution allows you to experience the benefits a Microsoft CRM quicker because, perhaps unlike your IT department, we have the infrastructure and CRM experts already in place. Our CRM Heroes use Microsoft CRM every day so you'll be supported by passionate experts who use the same CRM system as you do.
If you're responsible for finance then a hosted Microsoft CRM solution replaces a significant capital expense with a lower operating expense that match the benefit you're getting from your CRM solution.
